Ambiguity is Ruining You

As a leader, you'll have to master the art of communication. 


If you can't communicate your values and your heart, than you won't be able to convey your instructions into motivation for your people to take action.

Leaders have to communicate clearly and you have to establish solid standards. You can't be murky or you'll get murky results. 

If your people are confused then you'll be confused when you see their results. 

I've dealt with many leaders who are smart, innovative, and passionate but they don't understand how their lack of communication skills hold their people back. I find these leaders to be frustrated and often stressed because the output of their people doesn't match their vision. 

So how do we help this?

I always start by bringing clarity to the vision. It is the most fundamental part. 

It doesn't matter how good you are at delivery a message if you're message isn't solid. If it hasn't been thought out, your good oratory skills will only expose that fact for everyone to see. And if you didn't find it important enough to dedicate time understanding it, then why should your people deem it important to understand it?

Be clear.

Secondly, talk in a way where your people understand. Leaders are too close to their vision. They understand it so well and that's good. But do not assume that everyone sees it the way you see it or will catch it the way you caught it. 

All the best leaders know how to take complex thoughts and ideas and turn them into consumable soundbites. 

People need to understand it and repeat it. 

This is probably the hardest step because you have to narrow your words down to a tweet almost. 

This means that you compact your whole vision into a sentence or two, that clearly defines what you have in your heart. 

And lastly, make sure that you know your people understood it. Walk around and ask: what do you think is expected of you? Why do we do what we do? What matters the most to us? Why?

If you're not hearing what you need to hear, go back to the drawing board. 

You don't have to get it right the first time around. This is a great process that will pay you back in more ways than you can imagine. 

Don't be ambiguous. Be solid. Be clear. And ask to confirm they got it.